The St. Louis VA health care organization (VAMC) is one of the busiest in the country and they had a problem: how to smoothly control patient flow on a budget while preparing for an increasing amount of patients. Troop surges in Afghanistan and returning veterans are constantly adding to the current veteran population so the VAMC had to be prepared.
The St. Louis VAMC solved their problem by using their new Versus Technology’s Real-time Location System (RTLS), which is currently being used in hundreds of other health care facilities. The St. Louis VAMC is using this technology in their outpatient eye clinic and their operating room in an effort to improve:
- Patient flow;
- Room status;
- Patient interaction;
- Prevent roadblocks; and
- Volume management.
Upon entering the St. Louis VAMC, patients are given a Versus badge linked to the RTLS. The badge will allow the clinic staff to:
- Locate the patient;
- Monitor the patient’s wait time; and
- Monitor the length of the patient’s procedures.
The clinic staff also wears the badges and this allows their interaction time with the patients to be monitored and, conversely, how long each patient is alone. At the end of a patient’s visit, the system produces a report detailing every stage of a patient’s visit.
Read more about patient control automation in the St. Louis VMAC.
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