Posts Tagged ‘disability claims processing’

VA Claims Processing System Not Working as Planned

Tuesday, May 24th, 2011

The Department of Veterans Affairs (VA) attempted to design and build a new system in hopes of helping veterans and their families receive their disability compensation faster than under the currently existing system. Unfortunately for everyone involved, the efficiency goals set for the system were not met.

The result was a further delay in delivering benefits to veterans. For some, those delays lasted more than a year. That delay forced some veterans to reject job offers or put off enrolling in college because they have no set date for discharge from the military.

The Integrated Disability Evaluation System (IDES) was launched in 2007 as a pilot program. Since then, it has been implemented in about 80 military installations, and should reach about 140 this fall. The system consolidates all required medical exams and their results. This prevents soldiers from undergoing the disability claims process in the military as well as the VA.

The current goal for the system is to process claims within 9 months. According to the processing times in March, that goal was not met with any great accuracy. For active duty soldiers, that goal was only met 15% of the time; 28% of the time for Reservists; and 40% of the time for National Guard members.

Claims continue to spend too much time idle in the VA’s claims system, which results in soldiers being overlooked. The IDES system needs to be improved before any further expansion is added to the already problematic system.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability attorney from LaVan & Neidenberg is ready to help. To learn if you are entitled to certain programs and benefits contact our veterans disability rights firm today – 1-888-234-5758.

VA Releases New Disability Compensation Questionnaires

Thursday, November 11th, 2010

First thing’s first, Happy Veterans Day! Everyone here at The Veterans Blog wishes to send our sincere thanks and gratitude to all the men and women who have served in the U.S. military and continue to serve our country around the world.

Now on with the latest VA news…

The Department of Veterans Affairs (VA) have a huge backlog of disability compensation claims they absolutely must address or face dire consequences. VA Secretary Eric Shinseki has vowed to clear the backlog by 2015, so the VA is taking action and completely overhauling the entire disability compensation claims process. Part of this reformation includes automating the disability claims process, which requires new disability benefits questionnaires. The VA released the first 3 of 79 questionnaires the new disability claims processing system will require.

These first 3 questionnaires will be used by both VA and private physicians when evaluating the most common medical conditions seen in veterans. In order for the new claims process to work effectively, medical diagnoses must be quick and correct. These new forms will force physicians to include critical information into the claims system, which will speed up compensation decision times.

The VA’s automated health records system requires VA physicians to submit specific information in a very precise manner. This is so claims adjudicators have all the information they need to process the disability claims quickly. These new questionnaires will guide the physicians in exactly what information is needed, when it is needed to be put into the system, and where it needs to be put into the system. The thinking is, the more standardized everything becomes, the easier it will be to process the disability claims.

It is no coincidence these first 3 questionnaires cover the latest 3 diseases added to the VA’s presumptive disease list for Agent Orange exposure as these claims are just beginning to be processed. Sec. Shinseki imposed a goal on the VA, which is to process claims in no more than 125 days with a minimum 98% decision quality rate. Using these new questionnaires on 3 brand new diseases should be a perfect test for the VA’s new process.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, contact LaVan & Neidenberg. You may be entitled to certain programs and benefits so contact our veterans disability rights firm today.

Supreme Court Denies Veterans Ability To Sue Over Claims Backlog

Thursday, October 14th, 2010

Just about everyone, include the Department of Veterans Affairs (VA) themselves, is fed up with the length of time it takes to process a disability claim. VA Sec. Eric Shinseki continually mentions the mounting backlog and how the VA must eliminate it within a certain time frame. Yet, veterans are still waiting inordinate amounts of time to have their claims processed or to go through an appeals hearing. Having had enough, two veterans groups attempted to sue the VA to make them pick up their pace.

The U.S. Supreme Court denied the veterans their ability to continue with their suit, however. The Vietnam Veterans of America and the Veterans of Modern Warfare sued the VA to force quicker disability claims processing not just for its members but for all veterans. The groups referred to the VA’s claims processing as a “Byzantine system of procedural hurdles.” Their frustration stems from initial claims sometimes taking over a year to process. Further, they claim the appeals process can take up to 5  years to complete.

Their suit focused solely on the length of the time it takes to process disability claims. Although the two groups stopped just shy of making a direct correlation between the two, they did bring up the amount of veterans losing their homes due to foreclosure, suffering mental and physical health issues, and enduring divorce because of delays in their brief to the high court.

Had the veterans groups had their way, the VA would be mandated to respond to initial claims within 90 days and resolve all appeals within 180 days. The Supreme Court’s position upholds the decision by the D.C. Circuit Court of Appeals, which held the veterans had no standing to file the lawsuit. In federal court a plaintiff cannot have standing by alleging injury to another party.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, contact LaVan & Neidenberg. You may be entitled to certain programs and benefits so contact our veterans disability rights firm today.